Fortune8 Property Group (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Full name, contact details (phone, email, address)

• Identification details (if required for property transactions)

• Property preferences, enquiry details, and communication history

• Financial or employment details (where relevant to services, e.g., rental applications)

• Website usage data, cookies, and analytics

2. How We Collect Information

We collect information when you:

• Make an enquiry via our website, phone, or email

• Register for property updates or newsletters

• Apply for tenancy, property management, or investment services

• Interact with us on social media or at events

• Use our website (cookies, analytics tools, etc.)

3. Purpose of Collection

Your personal information is collected to:

• Provide residential sales, property management, and buyer agency services

• Process applications, contracts, and transactions

• Communicate updates, newsletters, and marketing offers (with consent)

• Comply with legal and regulatory obligations

• Improve our website, services, and customer experience

4. Disclosure of Information

We may share personal information with:

• Service providers, agents, contractors, and professional advisors

• Regulatory authorities where required by law

• Third parties involved in property transactions (with your consent)

• IT, marketing, and analytics providers who support our business

We will not sell, rent, or trade your information to third parties.

5. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Information may be stored electronically on secure servers or in hard copy at our offices.

6. Cookies & Website Analytics

Our website uses cookies and third-party analytics tools to improve functionality and user experience. You can adjust your browser settings to refuse cookies, but this may affect site performance.

7. Access & Correction

You may request access to your personal information or ask for corrections if you believe it is inaccurate or incomplete. Please contact us using the details below.

8. Marketing Communications

We may send you property updates, promotions, or newsletters. You can opt out at any time by following the unsubscribe link in our emails or contacting us directly.

9. Overseas Disclosure

In some cases, personal information may be stored or processed by third-party providers located outside Australia. We ensure they comply with privacy protections consistent with Australian law.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Fortune8 Property Group
Sydney, NSW, Australia
Email: [email protected]
Phone: 0401179546
Website: https://fortune8propertygroup.com.au